Accessibility for online shops
Make your shop easy for every customer to buy from.
Kerbcut finds what stops disabled shoppers from finishing their order, then tells you exactly how to fix it, in plain English and for a fixed price.
- No access to your shop needed
- Results in plain English
- Fixed prices
1 in 4
UK adults are disabled — 16.8 million potential customers
Source: Family Resources Survey 2023/24
94.8%
of the top million home pages have detectable accessibility failures
Source: WebAIM Million, 2025
28 Jun 2025
European Accessibility Act applies to shops selling to EU consumers
Source: Directive (EU) 2019/882
Why "Kerbcut"?
A kerb cut is the little slope where the pavement meets the road. It was made for wheelchair users, but parents with buggies, travellers with suitcases and delivery drivers all use it every day.
Accessible shops work the same way. Clear buttons, readable text and a checkout that works with a keyboard help disabled customers, and they make shopping easier for everyone else too.
How it works
From free check to a shop anyone can use
01
Free check
Send us your shop's address. We scan your home page and email you the three biggest barriers — free, no strings.
02
Snapshot Audit
We test your five key pages by machine and by hand: keyboard only, screen reader, zoom, colour and checkout.
03
Plain-English report
A private online report: what's broken, who it affects, and exactly how to fix it — ready for you or your developer.
04
Fix & prove it
Fix it yourself or let us handle it. We re-scan afterwards and show the before-and-after score.
What we check
Tested by software and by a real person
Automated tools only catch part of the problem. Every paid audit includes hands-on testing the way disabled shoppers actually browse, against WCAG 2.2 AA.
Keyboard only
Can a shopper reach every button, menu and the checkout without a mouse?
Screen readers
Do products, prices and buttons make sense when read aloud?
Colour & contrast
Is text readable for people with low vision or colour blindness?
Zoom & mobile
Does the shop still work at 200% zoom and on a small phone?
Forms & checkout
Are fields labelled and errors clear, so nobody abandons the basket?
Movement & timing
Can carousels, pop-ups and timers be paused or dismissed?
Pricing
Simple, fixed prices. No surprises.
Free check
£0
Home-page scan with your top three barriers, by email.
- Automated home-page scan
- Top 3 issues explained
- No obligation
Most popular
Snapshot Audit
£349 one-off
The full picture for your five most important pages.
- Home, collection, product, cart & checkout
- Hands-on keyboard & screen-reader testing
- Plain-English fix list for your developer
- Draft accessibility statement
- Private online report in 5 working days
Fix Sprint
from £750 one-off
We fix the problems for you, then prove it.
- Theme & content fixes
- Re-tested by Kerbcut
- Before-and-after evidence
Monitoring
£59 per month
Stay accessible as you add products and update your theme.
- Monthly re-scan
- Quarterly hands-on spot-check
- Statement kept up to date
Prices exclude VAT where applicable.
Questions shop owners ask
Do I need to be technical?
No. Every issue is written in plain English with who it affects and what to change. If you have a developer, there's a technical note for them too.
Will you need access to my shop?
No. We test your live website exactly as a customer would. We never need your passwords or admin access.
Can't I just install an accessibility widget?
Overlay widgets don't fix the underlying code, and many disabled users switch them off. Shops using them are still regularly challenged. We find and fix the real problems.
Which platforms do you work with?
Any online shop — Shopify, WooCommerce, Squarespace, Wix, BigCommerce or custom-built.
Is this legal advice?
No. Our audits are a technical assessment against WCAG 2.2 AA, the standard referenced by UK and EU accessibility rules. For legal questions, speak to a solicitor.
Free check
See what your customers run into
Tell us your shop's address and we'll send you a free home-page check with the three issues worth fixing first.
- Free, with no obligation
- Back to you within 2 working days
- We never need access to your shop